MedAssistantJoin an organization
Received an invitation? Activate your access with the right email address.
When a manager adds you to their organization, MedAssistant sends you an email. What comes next depends on your situation.
You don't have an account yet
The email is titled Join [organization] on MedAssistant.
Click Create my account in the email.
Sign up with the email address that received the invitation, then confirm it with the link you receive.
Log in: your organization and roles are waiting for you. There's no setup wizard and no payment to make.
Use the same address
Access is tied to the address your manager entered. With another address, MedAssistant offers to create a new organization: that's not what you want. Sign out and start over with the right address.
You already have an account
The email is titled You have access to [organization]. Choose Log in: the new organization appears with the others on the home screen.
On first access
- Terms of use and privacy: accept them to continue. They're shown to you again once a year.
- Choosing your workspace: if you have several organizations or several roles, choose which ones to work with. With a single organization and a single role, the app opens directly. See Find your way around the interface.
If something gets in the way
Check your spam folder. If nothing arrived, you don't actually need the invitation: sign up with the address your manager entered and access will be granted automatically. If you're not sure of the address, ask your manager.
You're logged in with an address no one invited. Sign out and log back in with the invitation address, or ask your manager to check the one they entered.
Roles are assigned by the organization's manager. Ask them to change them in Users.