MedAssistantOrganization management
Data retention
Set how long audio, transcriptions, notes and reports are kept.
MedAssistant isn't your medical record: it's a work tool. Your patients' data stays there as long as needed, then is deleted automatically. The manager sets these periods in Organization › Data retention.
Settings
| Data | Options | Default |
|---|---|---|
| Scribe audio | After processing, 24 hours or 48 hours, counted from the start of the recording. Never more than 48 hours. | 48 hours |
| Scribe transcription | 24 hours, 48 hours, 7, 15, 30 or 90 days, or Indefinite | 48 hours |
| Scribe AI note | Same options; includes its versions and attachments | 48 hours |
| Agent report | Same options | 15 days |
| Questionnaire reports | Same options; also includes sending contact details, reminders and past calendar appointments | 15 days |
Rules
- Expired data is permanently deleted within 30 minutes.
- Shortening a period also applies to data already stored: a warning reminds you of this before you save.
- The transcription can't be kept longer than the note.
- Once the transcription is deleted, the note can no longer be regenerated.
- A Scribe note linked to a questionnaire or an agent report follows that report's period.
Copy to your EMR
Copy everything you need to keep into your electronic medical record. Deleted data can't be recovered.